Frequently Asked Questions
Everything you need to know about your C2H4 shopping experience.
How long does shipping take for international orders?
International orders typically arrive within 7-14 business days via DHL or FedEx, depending on your location and customs processing times.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations may be final sale.
How do I determine my size in C2H4 apparel?
Most of our pieces feature a technical or oversized fit. We provide a detailed size chart on each product page with specific measurements in centimeters to ensure the perfect fit.
Are customs duties and taxes included in the price?
Customs duties and taxes are not included in the item price and are the responsibility of the recipient upon arrival in the destination country.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout process.